Here you can view history of all chat sessions. Chats History grid includes the following information:
Sign up
Login(2) in figure 2.6).(2) in figure 2.6).To delete chat session(s) click on a checkbox in the left column of the Chats History grid - see (1) in figure 5.1. Next click Delete button in the bottom toolbar (6).
To delete all history of your chat session click More actions button in bottom toolbar (6) and select Delete all from the menu.
To export history of your chat sessions to Excel spreadsheet click More actions button in bottom toolbar (6) and select Export from the menu.
To view chat transcript click 
icon in the Chats grid - see (2) in figure 5.1.
To filter your Chats History by a specific criteria, click on a column header - see (3) figure 5.1 - and enter desired filter value.
To view geographical location of your visitor on a map, click on the the link in Chats grid panel - see (4) figure 5.1. Users of the Internet Explorer web browser will have to confirm security warning.
To view detailed report about your visitor's IP address, click on the IP address link in Chats grid panel - see (5) figure 5.1 - and select Who is? from the menu.
To block IP address, click on the IP address link in Chats grid panel - see (5) figure 5.1 - and select Block from the menu. To view a list of blocked IP addresses click 
icon in the bottom toolbar and select Blocked IPs from the menu. To unblock an IP address click on the left column in Blocked IP addresses window and select Unblock from the menu.
To open referral page click on the link in Referrer column.
